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Know Before You Come To Visit
As we would like your spa day to run as smooth as possible, at Ease MedSpa Wellness, our policies are designed to ensure that all our guests experience a truly peaceful and relaxing visit with us.
For your convenient, please ensure that you complete our Digital Intake Forms Prior to arriving for your appointment.
To schedule services, please text to us at (646) 210-3296, call us at (212) 625-8966, or email at info@easemedspa.com. We recommend that you schedule your next appointment prior to leaving Ease Medspa. At the time of booking, a credit card is needed to hold your reservation; Or the redemption code is required if you have a promotional voucher; to book an appointment. ​
All of our services are one-on-one treatment, we understand that occasionally you may have to cancel your appointment. As a courtesy, we will send you appointment reminders 48-hour in advance via email. It is a company policy for all clients to give a 24-hours notice to cancel or reschedule. Failure to do so will result in a $30-$50 Late Cancellation or No Show fee, and the unused service Voucher will be redeemed.
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A gratuity is not included in the cost of your service. Industry standard is 15-20%, please feel free to extend a gratuity as a result of your spa experience, they are greatly appreciated. Gratuity may be given through Venmo, QuickPay with Zelle, Cash App...
Please note, all Online Promotional Vouchers do not include Tax and Gratuity.​
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We respectfully request you arrive 15 minutes prior to your appointment time. When booking services at Ease Medspa, your appointment is scheduled with a technician/therapist, whose time is allocated exclusively for your scheduled treatment. If you are late for your appointment, our company policy offers you two options:
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You may opt to shorten your treatment
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You may prefer to reschedule your appointment at a more convenient time, however, a fee will be incurred.
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Your comfort and well-being are very important to us! Please inform us of any special needs or medical conditions including pregnancy, hypertension, injuries, allergies, disabilities or illnesses prior to receiving your service.​​​
We love and appreciate your referrals! “To Give, To Take”! At Ease, we are willing to offer you complimentary services as reward!
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Ease Medspa + Wellness respects your privacy, it is our commitment to protect and securely managing all of your personal information that you choose to share with us. During your visit, or on the phone/online, you may be required to share your personal information, these information will be collected in order to facilitate the delivery of services and/or the completion of an order. Please review our Privacy Policy.
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*Please note that the policies and prices are subject to change without notice. Other restrictions may apply to promotional offers.
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Have a question?
Please let us know and we will get back to you as soon as we can.​
Scheduling
Cancellation and No Show Policy
Gratuity
Safety & Best Care
Punctuality
Privacy Policy
Referral and Rewards Programs